Legal & Privacy
Policies &
Disclosures.
Everything you need to know about how we handle your information, your rights, and our practice policies.
Emergency Notice
If you are in crisis.
This website is not monitored 24/7. If you are experiencing a mental health emergency or are in immediate danger, please call 911 or go to your nearest emergency room.
For crisis support, call or text 988 (Suicide & Crisis Lifeline), available 24/7.
Privacy Policy
Your Privacy
Breezer Counseling & Wellness is committed to protecting your privacy. This policy describes how we collect, use, and safeguard your information.
Information We Collect: We collect information you provide directly, including your name, contact information, and any information you share through our contact forms or client portal. Our website may also collect anonymized analytics data.
How We Use It: Information is used solely to provide services, respond to inquiries, and communicate with current and prospective clients. We do not sell, rent, or share your personal information with third parties except as required by law.
Contact Forms & Email: Please do not submit confidential, urgent, or clinical information through our website contact forms or general email. These channels are not encrypted or monitored for clinical emergencies.
Cookies & Analytics: Our website may use cookies and analytics tools to improve user experience. No personally identifiable information is collected through these tools.
HIPAA
Notice of Privacy Practices
As a HIPAA-covered entity, Breezer Counseling & Wellness is required to maintain the privacy of your protected health information (PHI) and to provide you with this notice of our legal duties and privacy practices.
How We Use and Disclose PHI: We use your health information to provide treatment, obtain payment, and conduct healthcare operations. We will not disclose your information without your written authorization except where required or permitted by law, including mandatory reporting obligations under Illinois law.
Mandated Reporting: As licensed clinicians in Illinois, we are mandated reporters. We are required by law to report suspected child abuse or neglect, and in certain circumstances, threats of harm to self or others.
Court-Involved Services: Services such as custody evaluations, co-parenting counseling, and mediation may have different confidentiality expectations than traditional therapy. Records, reports, and communications may be subject to court subpoena. Fees for court appearances, records requests, and consultations apply and will be outlined in your service agreement.
Your Rights: You have the right to inspect and copy your health information, request corrections, request an accounting of disclosures, and request restrictions on how we use or disclose your information. You also have the right to receive a paper copy of this notice.
Records Requests: To request your records, please contact us in writing at info@breezercounselingandwellness.com or by fax at 708-383-6550. A processing fee may apply.
Complaints: If you believe your privacy rights have been violated, you may file a complaint with our office or with the U.S. Department of Health and Human Services Office for Civil Rights. You will not be retaliated against for filing a complaint. You may also contact the Illinois Department of Financial and Professional Regulation (IDFPR) regarding concerns about licensure or professional conduct.
Good Faith Estimate
No Surprises Act
Under the No Surprises Act, you have the right to receive a Good Faith Estimate of expected costs before receiving services. This applies to uninsured clients and those not using insurance for a particular service.
Your Good Faith Estimate will include the expected cost of services based on your specific situation. It is not a contract and does not guarantee the final cost of services. If you have questions, contact us before your first appointment at 708-303-8641 or info@breezercounselingandwellness.com.
Terms of Use
Terms & Conditions
Informational Purposes Only: The content on this website is for informational purposes only and does not constitute medical or mental health advice, diagnosis, or treatment.
No Therapeutic Relationship: Viewing this website, submitting an inquiry, or following us on social media does not establish a therapist-client relationship with Breezer Counseling & Wellness or any of its clinicians.
Social Media: Content shared on our social media platforms is for informational and educational purposes only. It does not constitute clinical advice, therapy, or a substitute for professional mental health treatment. Engaging with our social media content does not create a therapeutic relationship.
Intellectual Property: All content on this website, including text, graphics, and branding, is the property of Breezer Counseling & Wellness. Unauthorized use, reproduction, or distribution is prohibited.
External Links: This website may contain links to third-party websites. Breezer Counseling & Wellness is not responsible for the content or privacy practices of external sites.
Scope of Practice
What We Treat & What We Don’t
BCW specializes in high-conflict divorce and custody, reunification therapy, co-parenting, parallel parenting, mediation, and support for musicians, high-profile clients, and their families. We also provide individual, couples, and family therapy for a wide range of concerns including anxiety, life transitions, identity, and relationship challenges.
We do not treat active psychosis, severe eating disorders requiring medical monitoring, or conditions that require a higher level of care than outpatient therapy. If your needs fall outside our scope of practice, we will provide referrals to appropriate resources.
Cancellation Policy
Appointments & Cancellations
Session lengths vary by service type. Individual therapy sessions are typically 50 minutes. Specialty services including reunification therapy, co-parenting sessions, and custody evaluations may vary in length and will be outlined in your service agreement.
Cancellation and late cancellation policies are outlined in your intake paperwork and service agreement. Please contact us as soon as possible if you need to cancel or reschedule an appointment.
Accessibility
Accessibility Statement
Breezer Counseling & Wellness is committed to ensuring this website is accessible to all users. We strive to meet WCAG 2.1 accessibility guidelines including readable fonts, sufficient color contrast, and clear navigation.
If you experience any difficulty accessing content on this website, please contact us at info@breezercounselingandwellness.com or 708-303-8641 and we will do our best to assist you.